Jan 30, 2015 | News
The 2015 Super Bowl is coming!
Super Bowl savings: 25% off three of our most popular CE Course Subscriptions till Monday, February 2nd!
Choose your CE Course Subscription below and use the corresponding Super Bowl Savings Promo code to receive your discount instantly!
Life/A&S CE Course Subscription
FPSC Financial Planner CE Course Subscription
CSF Chambre de la securite financiere PDU Course Subscription
With ILScorp’s CE Course Subscriptions, get access to hundreds of hours of provincially accredited insurance training online courses in both text and streaming video formats. CE Course Subscriptions are your best value, you save money compared to purchasing individual courses! Save time and money by completing your continuing education requirements entirely online, no paperwork or commute.
Great reasons to choose ILScorp’s online CE course subscriptions:
- Quick, easy sign up: registering for online courses takes less than 4 minutes. One word: simple!
- Cost effective, saves time: no commute needed and no travel or printing costs means we can offer low cost online training.
- Study anytime, anywhere: our online courses can be studied at any time of the day and anywhere you have an internet connection.
- Easy to prove your course completion: this can be essential for industries that require mandatory training, and law compliance.
- Engaging and dare we say FUN: a mix of activities, quizzes and games ensures our online training is both fun and interactive.
- Study at your own pace: our online courses can be studied at a pace that is right for you.
Jan 27, 2015 | News
AODA Compliance Update: January 1, 2015, Requirements
Adding to those AODA requirements under the Customer Service and general requirements under Integrated Accessibility Standards that are already in force, effective January 1, 2015, a number of additional requirements came into force.
- By January 1, 2015, all employees and others providing services on behalf of a large organization must receive training on the Human Rights Code as it pertains to persons with disabilities and the Integrated Standards.
- By January 1, 2015, large organizations must ensure that their feedback processes can be administered in accessible formats and with communication supports, upon request.
- By January 1, 2015, small organizations must ensure have developed and implemented accessibility policies describing how the organization will achieve accessibility and compliance with the Integrated Standards. These policies do not have to be in writing, however, how are you going to communicate these policies to the public or employees if they are not in writing? Something to think about!
- By January 1, 2015, small organizations must have regard to accessibility issues when designing, procuring or acquiring self-service kiosk.
- Producers (publishers) and educational libraries must under the Information and Communication standard that is part of the Integrated Standard, whether large or small must make conversion ready educational textbooks. Exceptions do apply.
Organizations including law firms are cautioned to comply with AODA and its regulations as significant penalties can be imposed for non-compliance.
Get compliance with ILScorp’s online AODA course. Our AODA course provides information on the Accessibility for Ontarians with Disabilities Act (AODA), that became law on June 13, 2005, as well as the January 1, 2015 additional requirements that are now in force
Complete the AODA compliance training program entirely online, for a one-time fee of just $40 per person.
Print your certificate of completion immediately!
Electronic records are kept by ILScorp in case of an audit, plus the ILScorp AODA course has been accredited from RIBO for 1 hour in the Management Category. It is the law! Ontario companies must be AODA compliant!
Start today!
Jan 2, 2015 | News
By Eddie Vukovic – Digital Communications Manager – The Institute
It’s a new year –and with a new year, comes New Year’s resolutions. Most of us make plans to be healthier, drink less or read more but what about on a professional level? How many of us make professional New Year’s resolutions?
As you reflect on your results for 2014, using the beginning of a new year is a great excuse to make some professional resolutions.
Here are 7 New Year’s Resolutions you can use to make yourself a better broker:
1 Practice Your Sales Conversations
As experienced brokers you probably don’t think it is necessary to practice your sales conversations in front of the mirror or in a role-playing situation, right? Well, not according to John F Carroll – CEO of Insurance Splash.
He says that unless you’ve closed 100% of your sales, a great way to improve your technique is to go over the conversations where you didn’t get the sale and try different talk-paths that could have led to a successful sale. While you won’t get that sale back, the next time that objection, attitude, or conversation comes back around you’ll be equipped (and practiced) to handle it.
2 Use Social Media
This doesn’t mean posting more selfies on Instagram or making sports related status updates on Facebook. The world of social media can be a noisy one and sometimes it’s actually better if you post less but generate more engagement with your clients and potential clients.
Be creative, conversational and at times, controversial. Ask questions of people and find out what it is they need from a broker and be there to answer their questions. Remember, the social media environment is a replication of the real environment. Good feedback can go a long, long way.
3 Interact With Every Customer
There’s a saying that the best client is the one we never hear from… until the cancellation notice shows up. Try to call all of your clients, not just the ones that can be problematic. Come up with a process that involves reaching out to each of them throughout the entire year. Tie it to policy renewals, birthdays, or policy anniversary dates. Sure, it can be time consuming and requires additional effort but it also keeps them more informed and shows the value that only you can provide them.
4 Stop Delaying the Call-back
How often do you find you’ve reached the end of the day and have two or three calls to return? While it’s always easier deal with it in the next day, it may actually be better for your broker /client relationship to commit to answering those queries the same day – it’ll save you the frustration of doing it in the morning and will go a long way to keeping your clients feel valued.
5 Attend More Networking Events
Online social networking is big, a look at the LinkedIn membership numbers can quantify that, but it will never replace offline social networking in the insurance world.
While attending an event can eat into your day or night life, an industry breakfast or lunch, is a great way to rub shoulders with other people in the industry.
Volunteering for a charity or participating in other community events are also ways you can network with other local business owners and community members.
6 Talk Less, Listen More
As a broker you’re in the business of selling— and many sales gurus swear that by listening, rather than talking, means you’ll almost always have the opportunity to sell more, or provide better customer service because you’re focused on what the client truly needs rather than just trying to sell your product.
7 Get Some Online Reviews
What do you do when you’re looking to buy a major appliance? Do you believe everything the salesperson is telling you or do you put your faith in peer reviews from sites like productreview.com.? Most people put more stock in a peer review than an industry professional, so take advantage of it.
There are myriad business /service review sites around and websites like Google and Yelp are also getting much better at spotting fake ones—so you’re going to have to get real customers to write them for you. If you provide a valuable service, most people will be happy to provide for you.
Jan 1, 2015 | News
From all of us at ILScorp, we wish you a happy, healthy and prosperous 2015! Thank you for your support over the past year, and we look forward to working with you in 2015.
The ILScorp offices will be closed today and will re-open on Friday, Jan. 2 at 8 a.m. PST.
Happy New Year!
Dec 24, 2014 | News
To our Customers, Business Associates, and Friends: All of us at ILScorp wish you peace and happiness this Holiday Season.
Our thoughts turn gratefully to those who have made our progress possible, and in the spirit we say, simply but sincerely… Thank YOU and may your New Year be pleasant and prosperous!
The ILScorp offices will close at Noon (PST) on Wednesday, Dec. 24 and will re-open on Monday, Dec. 29 at 8 a.m. PST.
We hope that you can enjoy the holidays with loved ones, wherever you are celebrating!
Happy Holidays!