Licensing Requirements

A criminal record check is required by all individuals who are first time applicants for licensing in Alberta.

The Alberta Insurance Council may also request that individuals who are applying for a general, life, accident & sickness, or adjuster certificate of authority provide a security clearance.

These Criminal Records checks can be obtained from the local policing authority by attending the local office and making a request.

1. Applicants for an Insurance Adjuster’s Certificate should complete the application Form #3 located on the Alberta Insurance Council Website.

2. New applicants for an Adjuster’s Certificate Level #1 (other than restricted “Hail, Equipment and Travel Adjusters”) are required to pass an examination before a license can be issued.  All new applicants must provide an original security clearance document which is not more than three months old.

3. Non-residents and persons who were licensed in another jurisdiction within the last year must submit an original, personal non-resident endorsement or other certificate of status, not more than 3 months old, from the appropriate licensing authority in their home jurisdiction, if they wish to be exempted from the examination.

4. A license cannot be issued in the name of the corporation unless the corporation is registered. Please check with any private registry office for further information. If a license is to be issued in the name of a business and you are the Level 3 Adjuster, you must also submit an application for a corporate certificate of authority (Form 6).

Non-residents must submit an original corporate, non-resident endorsement from the appropriate licensing authority in their home jurisdiction. If the business is a non-resident, it must provide evidence that is licensed as an adjuster from the appropriate licensing authority in its home jurisdiction.

5. The Adjusters Certificate Regulation 122/01 provides for three (3) levels of Adjusters Certificates.

Alberta Adjuster Certificate – Level 1:

• Must pass an examination of the Alberta Insurance Council
• Must be subject to the direct supervision of a holder of a level 3 adjuster’s certificate of authority. All reports in relation to the adjustment of claims must be approved and countersigned by that holder of a level 3 adjuster’s certificate of authority

Alberta Adjuster Certificate – Level 2:

• Twenty-four months of consecutive claims adjusting experience plus successful completion of six Insurance Institute of Canada courses for a designation as an Associate of the Insurance Institute of Canada, of which one course must be C-15 (Loss Adjustment and Claims Settlements) or C-17 (Claims 1) or C-110 (Essentials of Loss Adjusting).
• Must be subject to the direct supervision of a holder of a level 3 adjuster’s certificate of authority. All reports in relation to the adjustment of claims must be approved and countersigned by that holder of a level 3 adjuster’s certificate of authority.

Alberta Adjuster Certificate – Level 3:

• Successfully met Level 2 requirements
• Is an Associate of Fellow of the Insurance Institute of Canada or Chartered Insurance Professional (CIP) or a Fellow Chartered Insurance Professional (FCIP)
• Has successfully completed the C-32 (Bodily Injury Claims) and either C-46 (Claims 2), C41 (Property Loss Adjustment) or C-111 (Advanced Loss Adjusting) courses of the Insurance Institute of Canada
• Has acted as an adjuster for at least 60 months within the 10 year period immediately preceding the date of application

Alberta Adjuster Continuing Education Requirements:

• Adjusters who hold a Certificate of Authority must obtain 15 hours of Continuing Education credits as a condition of maintaining their Certificate of Authority

6. All individuals holding Levels 1 and 2 Adjusters’ Certificates may only act as an adjuster if the individual is subject to the direct supervision of a holder of a level 3 adjuster’s certificate of authority and all reports in relation to the adjustment of claims must be approved and countersigned by that holder of a level 3 adjuster’s certificate of authority. A business that acts or offers to act as an adjuster and operates from more than one office must have in each office at least one adjuster who holds a level 2 adjuster’s certificate of authority.

7. A Level 3 adjuster can apply to be the Designated Representative of a business or a sole proprietorship if he or she holds an adjuster’s certificate of authority and:
a) Is an individual,
b) Is an Associate or Fellow of the Insurance Institute of Canada, or Chartered Insurance Professional or a Fellow Chartered Insurance Professional,
c) Holds a level 3 adjuster’s certificate of authority, and
d) Has responsibility for the management and supervision of the business.

8. Applicants with more than 10 years insurance adjusting experience prior to 1990 and who is not an Associate or Fellow of the Insurance Institute of Canada should contact the Council for further instructions.

9. The annual fee for an Adjuster’s or Corporate Certificate is $95.00 both for new and renewal.

10. If you have paid a full fee in the current licensing year any change or amendment to that class of license prior to April 1 will only require a $25.00 fee. If a change of level is desired please send your $25.00 fee and proof of successful completion of the required courses to the Alberta Insurance Council.

13. Your application must be recommended by the Level 3 Designated Representative adjuster in your firm.