Oct 25, 2017 | News
Chambre de la sécurité finaceire – CSF Mandatory Course on Compliance.
Every other reference period, or every 4 years, all members of the Chambre must obtain at least 3 Compliance PDUs by following a training activity that was built by or offered in partnership with the CSF.
The 3 PDUs are counted as part of the amount that is usually requested of representatives. The CSF’s second mandatory course on compliance is PROETHICS. This course is only available directly through the CSF Education offers on the CSF website.
The PDUs related to the CSF’s mandatory course on compliance ProEthics can only be awarded once during the two reference periods (4 year period) covered by the course, that is, between the launch of the training activity in November 2016 and the end of the current period on November 30, 2019.
http://www.chambresf.com/en/education/education-offers/
Through practical advice and tools, the ProEthics training activity’s aim is to help you integrate the best practices in order to allow you to meet your ethical obligations. This course is sure to have a positive impact on your business practices and on the profession as a whole.
Description of PROETHICS (INSURANCE) Course
COURSE AVAILABLE ONLY THROUGH THE CSF WEBSITE
Every day, you are reminded that the growth of your business and your professional success are inextricably tied to the satisfaction of your customers. Strictly adhering to the rules of your profession plays a large part in helping you achieve these objectives.
In order to support you in this endeavour, the CSF is proud to offer a course that will help you put into practice the ethical obligations that your status as a financial service professional and the importance of your role with the public require you to meet. The course will help you hone the skills you’ve acquired during the 2013-2015 mandatory course.
This training activity includes audio narration, interviews, scenarios, and questions that will provide a stimulating and enriching experience. You will discover various resources including useful links, recommendations for related training activities, as well as myriad practical tools available on the CSF’s website.
Specific objectives
- Understand the new regulations or regulatory changes relevant to your practice.
- Review the ethical obligations you have toward your clients, the public, the profession, and other financial service professionals.
- Identify the regulations that you must comply with and the behaviour you must avoid in the context of business development or promotion of services and financial products.
- Adopt the best practices when it comes to your relationship with your clients in order to foster consumer trust in the profession.
Topics covered
- Competence
- Overall knowledge 1: Know your client
- Overall knowledge 2: Investor profile
- Overall knowledge 3: KYC update
- Ageing clients
- Signature
- Financial needs analysis (FNA)
- Notice of replacement
Features of this training activity
- Interactive online training
- Even though successfully completing this activity does not require a passing grade, a performance indicator will reveal the percentage of your correct answers in each module as you progress through the activity. This indicator’s purpose is to allow you to measure your level of knowledge in compliance and ethics. Moreover, your result is not made public to other members nor is it kept in your PDU record. Your attestation will be available when you complete the activity.
More CSF Courses
CSF Professional Development Requirements
Reference period from December 1, 2015 to November 30, 2017
The Regulation of the Chambre de la sécurité financière respecting compulsory professional development applies to every professional holding an authorization issued by the Autorité des marchés financiers allowing him to practise in any of the following sectors and registration categories:
- Group savings plan brokerage;
- Scholarship plan brokerage;
- Insurance of persons;
- Group insurance of persons.
A representative must accumulate the following professional development units (PDUs):
- 10 PDUs in general subjects;
- 10 PDUs in compliance with standards, ethics and business conduct;
- 10 PDUs in topics specific to each sector or registration category in which he is authorized to pursue activities:
CARRYING OVER OF PDUs
A maximum of 5 excess PDUs accumulated during the last three months of a reference period (that is, from September 1 to November 30 of an odd-numbered year), may be carried over to the following reference period or after the exemption period. The transfer of these PDUs must be made by the representative through his secure PDU record via the members’ area.
Oct 17, 2017 | News
With the ILScorp CAIB Exam Preparation Virtual Classroom Programs, you have access to a real LIVE instructor!
Have a question on the material you’re studying… ask the instructor!

Yes your real LIVE instructor is Todd Hochban, available to answer your questions and comments via the Virtual Classroom Discussion Forum. Post questions, review answers and really think about what you’re learning.
The Virtual Classroom Programs allow you to engage with your instructor and fellow students via a learning platform and course material designed to ensure a stimulating and productive way to prepare for your next CAIB exam.
ILScorp Virtual Classrooms are a combination of structure and freedom
ILscorp Virtual Classroom programs are built on a structure of daily assignments and due dates that you must meet, whether it’s taking an online chapter quiz; completing daily questions; watching weekly review videos; or participating in a discussion with fellow classmates. However, within the virtual classrooms structure you have the freedom to choose the best times to participate that sync with your schedule.
You time is valuable
Save time, money and effort without sacrificing learning quality by accessing our expert-led online training from the convenience of your home, office or anywhere with an Internet connection. E-learning provides a welcome environment for working adults who need to balance work and family all while preparing for the next CAIB exam to further their careers. Right away, you save hours every week not having to commute back and forth to classes on a campus—and that’s just the beginning.
Next Virtual Classroom Programs Start October 30, 2017
More Info on Programs
How the ILScorp Virtual Classroom Programs Work
ILScorp Virtual Classrooms are completed entirely online, and are ideal for students who benefit from learning in a more structured atmosphere with daily tasks and outlines. Within the 4 week program each day is broken down in a calendar showing what course material to cover and questions assigned to answer. There is no set “classroom time” – the daily video course material, tasks and questions can be completed at your convenience, using the calendar as a guideline to keep you on track during the 4 weeks. Through an online discussion forum you will have access to the answers of your daily assigned questions, as well as the ability to ask the instructor your own questions. Every Friday you receive a review video which summarizes the material covered during the week. Once your 4 week program is complete, you can access your course material for a full 3 months. (3 months after the end date of the virtual classroom) This ensures you can review your material until you feel you are fully prepared to write your exam. ILS recommends a minimum study time of 80 to 120 hours.
Warning this program is not for Zombies.
Oct 10, 2017 | News
The CSF accreditation for the CSF compliance courses listed below is expiring October 18, 2017.
All access to these courses will be removed as of October 19, 2017.
These courses are available as part of your ILScorp CSF Course Subscription. If you have not completed these courses in the past, you have until Wednesday October 18, 2017 to complete them.
As long as you successfully complete these CSF Compliance courses before the expiry date of October 18, they are valid for your November 30, 2017 CSF Requirements.
If any of these courses are showing in your Completed Course History, you have already taken them and cannot repeat them for your CSF requirements.
COURSES WITH UPCOMING ACCREDITATION EXPIRATION DATE OF OCTOBER 18, 2017.
Dealer Member Examination and Audit
Inspection et audit des sociétes
To honour their principal mandate which is to protect investors and strengthen market integrity, regulatory organizations perform regular audits of their members. Discover the process of an audit and witness the importance and the scope of the work performed by experiences auditors. You will be re-assured.
CSF15-10-36536
3 Compliance
IIROC and Compliance
L’OCRCVM et la conformite
This national self-regulatory organization has the mandate to protect investors and strengthen market integrity. It carries out its regulatory responsibilities through setting and enforcing rules regarding the proficiency, business and financial conduct of dealer firms and their registered employees. Discard the unknown and familiarize yourself with its structure as well as its roles and responsibilities. You will discover the means this organization uses to set and enforce market integrity rules regarding trading activity on Canadian equity marketplaces.
CSF15-10-36524
2 Compliance
The Canadian Securities Industry
L’industrie canadienne des valeurs mobiliéres
A good way to learn or improve one’s knowledge of the securities’ industry! Get acquainted with the various components of the industry’s ecosystem (regulators, stock exchanges and others); demystify their roles and responsibilities; and, understand their place within the industry.
CSF15-10-36534
3 Compliance
Proceeds of Crime Laundering and Terrorist Activities Financing
Recyclage des produits de la crimialte et financement des activités terrorists
The recycling of the proceeds of crime, better known as “money laundering”, is a process by which the proceeds of crime are converted into apparently justifiable capital by complex operations made by the deposit and withdrawal systems of financial institutions. Learn the new laws and main regulations put into place, as well as the requirements set towards the brokerage firms.
CSF15-10-36535
2 Compliance
CSF Course Subscription
Oct 10, 2017 | News
New courses now available as part of the ILS ChAD PDU Course Subscription
With the ILS ChAD Accredited Online Courses Subscription you will:
-
- have 6 months access to over 70 accredited ChAD insurance training courses in both text and streaming video formats
- access over 100 PDUs in the categories administration and insurance techniques, professional development and professional compliance and Law and Legislation
- have a digital record of your completed course work, which we keep on file for up to seven years
More Info on ChAD Subscription
New ChAD Accredited Courses
COMPLIANCE – 3 PDUs (min of 3 PDUs required)
Introduction to Ethics for Damage Insurance Professionals
Introduction à la déontologie pour les professionnels et les Experts en assurances de dommages
Credit Hours: 3
Credit Type: Conformite/Compliance
LAW AND LEGISLATION – 3 PDUs
Introduction to the laws of the Autorite des marches financiers
Introduction aux lois de l’Autorité des marchés financiers (AMF)
Credit Hours: 3
Credit Type: LAW
PROFESSIONAL DEVELOPMENT – 2 PDUS (maximum of 5 permitted)
Client Service and Sales
Ventes et service à la clientèle
Credit Hours: 2
Credit Type: Professional Development
INSURANCE TECHNIQUE – 8 PDUs
Introduction to Insurance Fraud
Introduction à la fraude dans les assurances
Credit Hours: 2
Credit Type: Insurance Technique
Statement Taking and Investigations
Prise de déposition et enquête
Credit Hours: 1
Credit Type: Insurance Technique
Homeowners Comprehensive Form: Part 1 – Property Coverages Agreements and Definitions
Formule générale des propriétaires occupants: Garantie des biens (accord et définitions)
Credit Hours: 1
Credit Type: Insurance Technique
Commercial Property Broad Form Part 1
Formule etendue des biens commerciaux module 1
Credit Hours: 2
Credit Type: Insurance Technique
Commercial Property Broad Form Part 2
Formule etendue des biens commerciaux module 2
Credit Hours: 2
Credit Type: Insurance Technique
ADMINISTRATION – 4 PDUs
Cyber Risks for Insurance Professionals
Introduction aux risques cybernétiques pour les professionnels de l’industrie des assurances
Credit Hours: 3
Credit Type: Administration
Sales Management and Marketing
Gestion des ventes et marketing
Credit Hours: 1
Credit Type: Administration
TOTAL OF 20 PDUS
Meeting the 3 Compliance PDU minimum and does not exceed the 5 maximum Professional Development PDUs.
20 hours of training or Professional Development Units (PDUs) must be completed in the following categorie
- 12 Administration and/or Insurance Techniques and/or Law and Legislation
- 5 Professional Development and/or any other category)
- 3 Professional Compliance
Sep 22, 2017 | News
12 new courses in both English and French added to the ILScorp CSF Course Subscription!
Access over 100 PDUs in the categories compliance, insurance of persons, general subjects and group insurance of persons. Plus ILScorp will keep a digital record of your completed course work on file for up to seven years.
More Info on CSF Subscription
New CSF PDUs Now Available for Your 2017 Requirements
COMPLIANCE = 9 NEW PDUs
An additional 3 PDUs obtained through CSF mandatory course available only through CSF website
http://www.chambresf.com/en/education/education-offers/
Investing in a Corporate Social Responsibility Framework
(French version coming soon)
Credit Hours: 2
Credit Type: Compliance
Credit #: CSF17-03-39320
https://ilscorp.com/investing-corporate-social-responsibility-framework/
Introduction to Cyber Risks for Insurance Professionals /
Introduction aux risques cybernétiques pour les professionnels de l’industrie des assurances
Credit Hours: 3
Credit Type: Compliance
Credit #: CSF17-07-39912
https://ilscorp.com/cyber-risks-insurance-professionals/
Risk Management Techniques and Identity Theft / Vol d’identité et techniques de gestion de risques
Credit Hours: 1
Credit Type: Compliance
Credit #: CSF17-07-39931
https://ilscorp.com/risk-management-techniques-and-identity-theft/
Cours de conformité du Québec sur les lois sur la confidentialité
(English Version coming soon) Quebec Compliance Course on Privacy Laws
Credit Hours: 3
Credit Type: Compliance
Credit #: CSF17-08-39971
GENERAL SUBJECTS = 16 NEW PDUs
Basic Business Valuations
Credit Hours: 2
Credit Type: General Subjects
Credit #: CSF17-07-39921
https://ilscorp.com/basic-business-valuations/
Client Service and Sales / Ventes et service à la clientèle
Credit Hours: 2
Credit Type: General Subjects
Credit #: CSF17-07-39920
https://ilscorp.com/client-service-and-sales/
How to Improve your Management Skills / Comment devenir un dirigeant ou superviseur efficace
Credit Hours: 4
Credit Type: General Subjects
Credit #: CSF17-07-39929
https://ilscorp.com/how-to-improve-your-management-skills/
Behavioural Finance
Credit Hours: 4
Credit Type: General Subjects
Credit #: CSF17-07-39925
https://ilscorp.com/behavioural-finance/
Prospecting and Objections to Price / La prospection de clientèle et comment surmonter les objections de prix
Credit Hours: 4
Credit Type: General Subjects
Credit #: CSF17-07-39930
https://ilscorp.com/prospecting-and-overcoming-objections-to-price/
INSURANCE OF PERSONS = 11 NEW PDUs
Al and the individual pension plan
Credit Hours: 4
Credit Type: Insurance of Persons
Credit #: CSF17-08-39969
https://ilscorp.com/al-individual-pension-plan/
The Role of Insurance in Estate Planning / Le rôle de l’assurance dans la planification successorale
Credit Hours: 5
Credit Type: Insurance of Persons
Credit #: CSF17-07-39874
https://ilscorp.com/the-role-of-insurance-in-estate-planning/
Term and Permanent Life Insurance Explained
Credit Hours: 2
Credit Type: Insurance of Persons
Credit #: CSF17-08-40006
https://ilscorp.com/term-permanent-life-insurance-explained/
CSF PDU REQUIREMENTS FOR NOVEMBER 30 2017
A representative must accumulate the following professional development units (PDUs):
o 10 PDUs in general subjects;
o 10 PDUs in compliance with standards, ethics and business conduct;
o 10 PDUs in topics specific to each sector or registration category in which he/she is authorized to pursue activities:
INFORMATION NOTICE AND NOTICE OF NON-COMPLIANCE
Failure to comply with the rules governing compulsory professional development will lead to a suspension of the representative’s certificate or of his registration in the sectors or registration categories in which the requirements have not been met.
Information notice
No later than 30 days prior to the end of a reference period, the CSF will send an information notice to every representative who has not accumulated the required number of PDUs, informing him of the consequences of non-compliance with the professional development requirements.
Sep 13, 2017 | News
RIBO CE Accredited Courses Available as Part of your ILScorp General CE Course Subscription.
The ILScorp General CE Course Subscription contains over 190 online courses and 330 continuing education credits. ILScorp online courses offer the opportunity to complete your mandatory 2017 RIBO CE requirements from the comfort of your home or convenience of your workplace. Course access is available for a full 6 months from the date you purchase and are accessible immediately. As an industry leader in insurance broker education in Canada, we pride ourselves in bringing you the most accurate and up to date information through our online courses.
Here are some of the new RIBO accredited courses for 2017 available as part of the ILScorp General CE Course Subscription
General CE Course Subscription
When the Smoke Clears Understanding Smoke Damage
Credit Hours: 1
Credit Type: RIBO – Technical
More Info on Course
Making the Right Ethical Decisions
Credit Hours: 1
Credit Type: RIBO – Personal Skills
More Info on Course
Client Service and Sales
Credit Hours: 2
Credit Type: RIBO – Personal Skills
More Info on Course
Sales Management and Marketing
Credit Hours: 1
Credit Type: RIBO – Management
More Info on Course
RIBO General insurance – October 1 to September 30 annually – 8 or 10 CE credits, depending on experience and role
Upon renewal, the licensee must self-declare that he or she has obtained the required amount of continuing education credits. The Registered Insurance Brokers of Ontario (RIBO) recommends that licensees keep continuing education certificated for five years as random spot checks for compliance is possible.
Continuing education requirements vary by license and experience, as follows:
Principal brokers and deputy principal brokers:
- 10 hours of continuing education credits accumulated between October 1 and September 30
- 5 hours must be in the Management category
- Carryover of 10 hours is permitted each year
All other licensed individuals:
- 8 credit hours accumulated between October 1 and September 30
- Credits can be obtained in any category
- Carryover of 8 hours is permitted each year
Newly-licensed individuals:
- 8 credit hours accumulated between October 1 and September 30
- Newly-licensed individuals are exempted for the remainder of the license year that they were registered